The Community of Madrid has undertaken to make its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of September 7).

The objective is to guarantee universal access to information through non-exclusive web tools that maintain the greatest possible accessibility.

In short, anyone should be able to consult and use the content published on this portal, regardless of:

  1. Your personal circumstances (disability, functional diversity, advanced age).
  2. Limitations derived from your environment or the context of use (connection speed, environmental conditions, device).

This accessibility statement applies to the website headquarters.community.madrid

 

Compliance Status

After the self-assessment carried out by the Agency for the Digital Administration of the Community of Madrid, it is determined that this website is partially compliant with Royal Decree 1112/2018, of September 7, due to the lack of conformity of the aspects indicated below.

 

Content not accessible

The content that is collected below is not accessible due to the following:

  1. Lack of compliance with RD 1112/2018​

    • There could be occasional editing errors on a web page, both in HTML content and in final documents. For example, misuse in textual content of visual separation through the BR elements.

    • There could be DIV block elements that lack the P wrapper tags required for blocks with more than 150 characters.

    • Arrays of DIVs could exist simulating unordered lists. As it can be in the case of carousels that use external libraries.

    • On the portal there is content in English whose language is not correctly labeled [requirement number 9.3.1.2 Language of the parts of UNE-EN 301549:2019].

    • There are fields of forms or buttons where the visible text that acts as its label is not part of its accessible name [requirement number 9.2.5.3 Inclusion of the label in the name of UNE-EN 301549:2019].

    • There could be consecutive headers of the same level or higher with no content between them.

    • There could be links whose text is too long and, therefore, not very significant.

    • There could be the presence of poorly constructed unordered lists.

    • There could be presence of empty unordered lists.

    • There could be use of inadvisable HTML presentation elements .

    • There could be jumps in the header levels.

    • There could be empty headers, with no text inside.

    • Unordered lists could be simulated by using paragraphs beginning with special characters, instead of using the UL lists element.

    • There could be data tables in which no header is marked by the TH element.

  2. The content does not fall within the scope of applicable law

    There could be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that most of them do comply.

  3. iFrame elements not accessible

    There could be external iFrame elements that lack a descriptive title tag and focus for keyboard navigation. In addition to content that is not accessible at source.
     

content reading

All pages provide a text-to-speech functionality accessible from this icon that allows web pages to be read “aloud”, not only from the computer, but also from iPhones and smartphones including Blackberry and Android, iPads, MP3 players, PDAs, game consoles, interactive Internet TV and Internet booths.

The user of this portal does not have to download or install any software. Just click on the "listen" button, and the reading will start automatically. If you select part of the text, a play button will automatically appear next to the mouse pointer, allowing quick access to the reading function of the selected text. In addition to reading the content of the page, it also allows you to highlight the text, phrase by phrase or word by word as you read.
By displaying the content reading icon you can configure some of the service's features such as reading speed, text highlighting colors or vertical scrolling.

This system helps users with access problems to understand the contents of your website, people with low vision, people with reading problems or cognitive difficulties, people with dyslexia, foreigners, etc.
 

Preparation of this accessibility statement

This statement was prepared on September 20, 2022.

The method used to prepare the declaration has been a self-assessment carried out by the body itself.

Last revision of the statement: September 20, 2022.

From that date, daily partial reviews of the new or modified web content are carried out, both of the templates and of the final published pages and documents, in order to ensure compliance with the accessibility requirements of the UNE-EN 301549 Standard. :2019, considering the exceptions of Royal Decree 1112/2018, of September 7.

Additionally, this website is reviewed by the Web Accessibility Observatory (OAW), the last review having been carried out in July 2021.

 

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as:

  • Report any possible breach by this website.
  • Convey other content access difficulties.
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

Through the following ways:

The communication of technical or computer incidents, errors or malfunctions of the portal pages must be carried out through the available channels of Citizen Atention service.

You can also request, in an accessible format, information that does not comply with accessibility requirements, either because it is excluded, or because it is exempt due to disproportionate burden, or make a complaint for non-compliance with accessibility requirements.

Request for accessible information or complaints about accessibility of websites and applications for mobile devices

The communications will be received and processed by the General Sub-directorate responsible for Electronic Administration, as the unit responsible for the accessibility of the portals of the Community of Madrid.

 

Complaint procedure

If once a request for accessible information or complaint has been made, it has been rejected, the person does not agree with the decision taken, or the response does not meet the required requirements, the interested person may initiate a claim. It may also be submitted in the event that the period of twenty business days has elapsed without having received a response.

Complaint about accessibility requirements for websites and applications for mobile devices

Complaints will be received and processed by the General Subdirectorate responsible for Electronic Administration, as the unit responsible for the accessibility of the portals of the Community of Madrid.

 

Technical characteristics

Among others, the following measures are adopted to facilitate accessibility:

  • The language used, the structure of the content and the context information are simple and coherent and easily understood by people
  • Using (X)HTML code to create standard documents. The content is marked with labels, providing context information and allowing the user to differentiate headings, sections, paragraphs, lists, etc.
  • The positioning of the contents is done through the use of CSS cascading style sheets. These standard premises adequately mark and allow the separation of the structure and the presentation of the contents. With this procedure, it is possible to guarantee compatibility for different browsers and devices, allowing the use of navigation assistance technologies such as screen readers for people with visual disabilities.
  • A readable font size has been used. It has been verified that the texts have sufficient contrast with respect to the background colors. The font size and the selected color tones can be modified with the tools that each browser uses for it. Font sizes have been defined with relative units.
  • The images, except those that are decorative, have an alternative description. The images have mandatory alternative text in such a way that an alternative is offered to those people who do not access the graphic content.
  • Functional alternatives for those users who have Javascript disabled. The javascript effects, ajax, etc. they do not hide information or block access to those who use browsers that do not support these technologies.
  • The use of pop-up windows is avoided.
  • The use of motion graphics and flashes is avoided and, in situations in which their use is essential, it is provided with the necessary functionalities to be able to stop the movement.
  • The use of color as the only element to give content meaning is avoided.
  • Color tones that have been previously validated are used in the contrast algorithms between text and background color for WCAG2.
  • Links with Title. Links provide details of the hyperlink destination. Navigation should be easy. Links must be informative and must deliver exactly the information users expect.
  • Forms have attributes that facilitate accessibility.
  • A content manager (Drupal) is used that helps maintain the accessibility of the content over time.

 

Revision history